Refund Policy
Effective Date: [01-05-2026]
This Refund Policy applies to all services provided by Mahavir Tech, operated by MAHAVIR TECH GROW PRIVATE LIMITED, having its Corporate Office at 1105 Accord Classic CTS No. 46/1 to 26, A Wing, Aary Adva Rd, Goregaon East, Mumbai – 400063, Maharashtra, India
1. General Policy
Mahavir Tech is a digital service platform facilitating online transactions and related services. Once a transaction has been successfully completed, it is considered final. Refunds are provided only in limited circumstances as outlined below.
2. Eligible Refund Conditions
Refunds may be considered in the following cases:
- Duplicate transaction due to technical error
- Transaction completed but service not delivered
- System failure or processing error at Mahavir Tech’s end
- Unauthorized transaction verified after investigation
3. Non-Refundable Situations
- User error such as incorrect payment details
- Change of mind after successful transaction
- Delays caused by banks or third-party providers
- Transactions linked to policy violations or misuse
- Fraudulent or suspicious activity
4. Refund Request Process
Refund requests must be submitted within 48 hours of the transaction by emailing mahavirtechgrow@gmail.com with:
- Registered mobile number
- Transaction ID
- Date of transaction
- Reason for refund
Requests received after 48 hours may not be considered.
5. Refund Processing Timeline
Approved refunds will be processed within 7–10 business days. Actual credit timelines depend on banking partners and original payment method.
6. Chargebacks
Users are encouraged to contact Mahavir Tech before raising chargebacks with banks. Unreported chargebacks may lead to account restrictions.
7. Fraud Prevention
Mahavir Tech reserves the right to deny refunds if transactions are suspected to involve fraud,abuse, or violation of platform policies. Such accounts may be suspended or terminated.
8. Modification of Policy
Mahavir Tech may modify this Refund Policy at any time without prior notice. Changes will be effective upon posting on the Platform.
9. Contact Information
For refund-related queries, please contact:
Email ID: mahavirtechgrow@gmail.com
Helpline: 9594014328
